Sonesta Denver Downtown

The location and facilities at Sonesta Downtown Denver were ideal for us. The arrival at valet parking and check-in was seamless and very smooth. We liked the room. The outdoor pool on the 6th floor is a pleasant surprise. Best part? The staff HONESTLY care to get it right. Amber at the front and Carlos at valet parking helped me greatly . . . after one of the valet carpark workers literally LOST THE KEY TO MY MERCEDES-BENZ. Gone. Lost it. But they moved Heaven and Earth to give me a SUBSTANTIAL discount and to actually play Charlie's Angels and find the key . . . which was in Nebraska, having been dropped by a carpark worker inside another guest's car . . . and driven to their home. I was inconvenienced in having to be rescued by family from a nearby town, followed by a four hour round trip to get my spare Mercedes-Benz key. My lesson? Bring the spare key on vacation.

So, nice hotel! Great location!! 1 block from restaurants/ move/ bars/ ice cream!! I was really impressed with Evan who checked us in!! Not only did he recognize my military status on my DL but gave us a compl upgrade for it!! honestly, I NEVER expect that from anywhere but that’s pretty awesome that he actually noticed and took it upon himself to address that! Not for me but rather more for our country! Maybe he needs to be behind a desk in congress instead! Just sayin!!

The staff was amazing and very accommodating. Upon arrival, our AC was already on to keep the room cool. The view from our room was exceptional, we were situated on the 21st floor. Although we were situated towards the back, we still had an amazing view of the Empower stadium. The hotel is within walking distance of the 16th Street Mall. There is plenty of selection as far as food choices. We would definitely choose this place to stay again

Clean, comfortable, convenient location.

This hotel was exceptional! Everything was very clean and updated. The staff was friendly and hard-working. The breakfast buffet was delicious and plentiful. The location was perfect as it was easy to walk to many different attractions, restaurants, etc. We would definitely definitely stay here again!